Shipping and Returns

Shipping

All Orders will ship within 48-72 .

All products ship USPS Priority Mail.

Roasted Coffee

Shipping is free for on all orders over $50. (Except for Green Coffee Beans.) A flat rate shipping fee of $7.50 applies to all Roasted Coffee orders under $50.

Green Coffee Beans

Due to the weight of Raw Green Coffee, different shipping rates apply. All Green Coffee is shipped USPS Priority Mail.

Up to 5 pounds $6.90
6 to 15 pounds: $13.45
16-20 pounds: $18.75

If you would like to order more than 20 pounds of Green Coffee Beans please email sales@achillescoffeeroasters.com to arrange shipping.
If you would like to arrange shipping other than USPS Priority Mail please contact Achilles Coffee Roasters at sales@achillescoffeeroasters.com.

Returns

Achilles Coffee Roasters accepts returns on Green Coffee only. Roasted coffee is not returnable. Please reach out to us if you experience any issues with your roasted coffee. We can walk you through the brewing process and help you craft a great cup of coffee with our beans.

Additional non-returnable items:
Gift cards, chocolate, tea and any other perishable items.

Refunds (if applicable)

Returns are accepted up to 30 days from when you made your purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days. We will refund the original price of your purchase less our shipping costs.

To return your product
Please contact us first before just sending anything back. We want to confirm the return and be looking out for it. Then mail your product to: 703 Ash St. San Diego California US 92101

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.